Return Policy

Due to unique product considerations, we are not able to accept returns. If you have any questions or concerns, you may contact one of our Client Experience Professionals at To cancel, you must contact us 48 hours in advance of shipping your order to receive a full refund.

Know that there may be a fluctuation in size, shape or color of our roses, which is inherent to a product of nature. Also, if you order 2 or more colors of roses in a single arrangement, be aware that darker colored roses may bleed onto lighter roses.