Due to unique product considerations, we are not able to accept returns. If you have any questions or concerns, you may contact one of our Client Experience Professionals at firstname.lastname@example.org. To cancel, you must contact us 48 hours in advance of shipping your order to receive a full refund.
Know that there may be a fluctuation in size, shape or color of our roses, which is inherent to a product of nature. Also, if you order 2 or more colors of roses in a single arrangement, be aware that darker colored roses may bleed onto lighter roses.